Sex toy company apologizes after product secretly recorded audio of users’ orgasms ‘by accident’

  • Reddit user claimed that the Hong Kong-based Lovense Remote recorded a six-minute audio file on the app’s local folder
  • Lovense Remote responded to the complaints on Friday, acknowledging a ‘minor bug’ and said the audio files were not sent to their servers
  • ‘We do not store any audio files our servers, said a company representative 
  • Lovense’s security has been brought under scrutiny before. The Hush – a butt plug made by the company – was found to be hackable, earlier this year 

Matthew Wright For Dailymail.com

Customers are complaining on Reddit that a phone app compatible with sex toys is recording their intense sessions and saving them in a folder.

A Reddit user claimed that Lovense Remote recorded a six-minutes audio file on the app’s local folder.

Lovense responded to the social media site complaints on Friday, acknowledging a ‘minor bug’ and said the audio files were not sent to their servers.

Lovense Remote - a phone app compatible with sex toys - responded to the social media site complaints on Friday, acknowledging a 'minor bug' and said the audio files were not sent to their servers

Lovense Remote - a phone app compatible with sex toys - responded to the social media site complaints on Friday, acknowledging a 'minor bug' and said the audio files were not sent to their servers

Lovense Remote – a phone app compatible with sex toys – responded to the social media site complaints on Friday, acknowledging a ‘minor bug’ and said the audio files were not sent to their servers

‘We do not store any audio files our servers, said a company representative in an emailed statement to The Verge.

‘For sound feature to work, we have to create a local cache file.’ 

This file is supposed to be deleted at the end of each session but because of a bug in the last version of our Android app, the file wasn’t deleted successfully.

'We do not store any audio files our servers, said a company representative

'We do not store any audio files our servers, said a company representative

‘We do not store any audio files our servers, said a company representative

Lovense security has been brought under scrutiny before. The Hush - a butt plug made by the company - was found to be hackable, earlier this year

Lovense security has been brought under scrutiny before. The Hush - a butt plug made by the company - was found to be hackable, earlier this year

Lovense security has been brought under scrutiny before. The Hush - a butt plug made by the company - was found to be hackable, earlier this year

Lovense security has been brought under scrutiny before. The Hush - a butt plug made by the company - was found to be hackable, earlier this year

Lovense security has been brought under scrutiny before. The Hush – a butt plug made by the company – was found to be hackable, earlier this year

With this bug, the cache file was stored on the user’s device until the next session. The new session overwrites the previous cache file.

The representative said that the bug has been fixed and the cache file will eventually be deleted.

Hong Kong-based Lovense security’s has been brought under scrutiny before. The Hush – a butt plug made by the company – was found to be hackable, earlier this year.

The butt plug had issues with its Bluetooth, unlike the ability to record. 

 

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